When you place an order, we try to dispatch it within 24 hours. You should expect to receive a confirmation email of your order straight away and 24-48 hours later you should expect to see a confirmation email of dispatch. However, if you do not receive an email, it may have gone into the spam folder on ay have been rejected by your security systems if our email was not added to your contacts.
We dispatch orders Monday through to Saturday. Orders are usually dispatched within 24 to 48 hours, though it can take longer in certain circumstances. In which case we will update you accordingly. Orders received on a non-working day will be dispatched the next working day. Please refer to our Delivery page here for further information on delivery times dependant on location.
If you place multiple orders within a short period of time, your orders may be consolidated. If you order is made up of multiple items, some items may be dispatched separately. If this does happen, you will only pay once and we will send you a confirmation e-mail to advise there is more than one parcel.